> ## Documentation Index
> Fetch the complete documentation index at: https://docs.planeconnection.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Connect Stripe

> Set up Stripe Connect for payment processing, configure payment methods, and manage billing through the Stripe integration.

By the end of this guide, you will have connected your PlaneConnection workspace to Stripe, configured payment methods, and enabled payment collection for invoices and charter bookings.

<Warning>
  This feature requires **administrator** or **workspace owner** permissions. Changes made here
  affect all users in your workspace.
</Warning>

<Info>
  You need the Admin or Owner role. A Stripe account (Standard or Express) is required. If you do
  not have a Stripe account, the setup flow can create one.
</Info>

## Prerequisites

* Admin or Owner role in PlaneConnection.
* A Stripe account or willingness to create one during setup.
* Business verification documents (required by Stripe for payment processing).

## Connect Stripe

<Steps>
  ### Step 1: Navigate to Stripe Connect settings

  Go to **Settings > Billing > Stripe Connect**.

  ### Step 2: Start the Stripe Connect onboarding

  Click **Connect with Stripe**. You are redirected to Stripe's onboarding flow.

  ### Step 3: Complete Stripe onboarding

  Follow Stripe's steps to verify your business identity, provide bank account details, and accept Stripe's terms of service. If you already have a Stripe account, sign in to connect it.

  ### Step 4: Return to PlaneConnection

  After completing Stripe onboarding, you are redirected back to PlaneConnection. The connection status should show **Connected**.

  ### Step 5: Configure payment methods

  Choose which payment methods to accept:

  | Method        | Description                         |
  | ------------- | ----------------------------------- |
  | Credit card   | Visa, Mastercard, American Express. |
  | ACH transfer  | Bank-to-bank transfers (US only).   |
  | Wire transfer | International wire transfers.       |

  ### Step 6: Save settings

  Click **Save** to finalize your payment configuration.
</Steps>

## Payment collection workflow

Once Stripe is connected, payment links are automatically added to invoices sent from PlaneConnection:

1. Create an invoice in **Ops > Accounting > Invoices**.
2. Send the invoice to the customer.
3. The customer clicks the payment link and pays via Stripe.
4. Payment status updates automatically in PlaneConnection.

## Manage Stripe settings

From **Settings > Billing > Stripe Connect**, you can:

* View your Stripe account status and payout schedule.
* Update accepted payment methods.
* Access your Stripe dashboard for detailed transaction history.
* View recent payment activity and pending payouts.

## Disconnect Stripe

1. Navigate to **Settings > Billing > Stripe Connect**.
2. Click **Disconnect**.
3. Confirm the disconnection.

<Warning>
  Disconnecting Stripe removes payment links from all future invoices. Existing paid invoices and
  transaction history are preserved. Pending payments may fail if the customer has not yet completed
  payment before disconnection.
</Warning>

## Troubleshooting

| Issue                  | Solution                                                                      |
| ---------------------- | ----------------------------------------------------------------------------- |
| Onboarding incomplete  | Return to Stripe to complete business verification.                           |
| Payments not appearing | Check Stripe dashboard for pending or failed charges.                         |
| Payout delays          | Stripe holds initial payouts for 7 days. Check payout schedule.               |
| Customer cannot pay    | Verify the invoice has a valid payment link and the Stripe account is active. |

## Related

<CardGroup cols={2}>
  <Card title="Manage Billing" href="/how-to/admin/manage-billing">
    Workspace billing and subscription management.
  </Card>

  <Card title="Handle Accounting" href="/how-to/ops/handle-accounting">
    Invoices and payment workflows that use Stripe.
  </Card>

  <Card title="Integrations Directory" href="/reference/integrations-directory">
    Complete list of all supported integrations.
  </Card>

  <Card title="Set Up Integrations" href="/how-to/admin/set-up-integrations">
    General integration setup process.
  </Card>
</CardGroup>