> ## Documentation Index
> Fetch the complete documentation index at: https://docs.planeconnection.com/llms.txt
> Use this file to discover all available pages before exploring further.
# How to Manage Travel Services
> Search and book hotels, arrange ground transportation, and manage travel confirmations for crew and passengers using the Amadeus-integrated travel services module.
By the end of this guide, you will have searched for and booked hotels, arranged ground transportation, and managed travel confirmations for crew and passengers on a trip.
The Operations module must be enabled for your workspace. You also need the appropriate operations
permissions. Contact your workspace administrator if you cannot access these features.
You need the `travel.manage` permission to search, book, and cancel. The `travel.read` permission
allows viewing existing bookings.
## Prerequisites
* The Amadeus integration must be connected under **Settings >
Integrations > Amadeus**. Your workspace administrator configures
the API credentials.
* At least one trip must exist in the system to link travel services.
* Crew members should be assigned to the trip before booking
accommodations (so room counts are accurate).
## Navigate to travel services
Travel services are accessed from within a trip's detail page.
1. Open the **Operations** sidebar and click **All Trips** under the
**Trips** group.
2. Select the trip you need to arrange travel for.
3. On the trip detail page, click the **Travel** tab.
The Travel tab displays two sections: **Accommodations** (hotels) and
**Ground Transportation** (car service and shuttles). Each section
shows existing bookings if any have been made, or an empty state with
a prompt to search.
## Search and book hotels
### Step 1: Start a hotel search
In the **Accommodations** section of the Travel tab, click **Search Hotels**. The search panel expands with fields for destination (pre-filled from the trip), check-in/check-out dates, room count, and guests per room. Adjust any defaults, then click **Search** to query available hotels through Amadeus.
For multi-leg trips, each leg destination has its own accommodation search. Use the leg selector
at the top of the Travel tab to switch between legs.
### Step 2: Compare hotel results
Sort results by **Price**, **Distance**, **Rating**, or **Star Rating**. If you want to narrow results, filter by price range, minimum star rating, required amenities, or free cancellation availability.
### Step 3: Select rooms and confirm booking
1. Click **View Rooms** on the hotel card to expand room options.
2. Each room option shows the room type (Standard, Suite, etc.),
bed configuration, rate, and cancellation terms.
3. Select the desired room type and quantity.
4. Click **Book Now** to proceed.
A confirmation dialog displays the reservation summary including
hotel details, dates, room type, total cost, cancellation policy,
and trip link. Click **Confirm Booking** to finalize. The
confirmation number appears on the Travel tab immediately.
### Assign rooms to crew members
After booking, you can assign specific rooms to crew members:
1. In the **Accommodations** section, click the booked hotel card.
2. The room assignment panel shows each booked room as a row.
3. Select a crew member from the dropdown for each room.
4. Click **Save Assignments**.
Room assignments are visible to assigned crew members on their trip
briefing page.
## Arrange ground transportation
### Step 1: Open the transportation search
In the **Ground Transportation** section of the Travel tab, click **Arrange Transport**. Select the service type (Car Service, Shuttle, or Rental Car), verify the pre-filled pickup location and time, enter the drop-off location, passenger count, vehicle preference, and any special instructions.
### Step 2: Review available options
For car service and shuttle, the system queries available providers
through Amadeus and displays options with:
* **Provider name** and vehicle type.
* **Estimated cost** (flat rate or metered).
* **Estimated travel time** from pickup to drop-off.
* **Vehicle capacity** and luggage capacity.
* **Cancellation policy**.
For rental cars, results show available vehicles with daily rates,
pickup/drop-off locations, and included mileage.
### Step 3: Confirm the booking
Select your preferred option and click **Book Transport**. A
confirmation dialog shows the complete booking details. Click
**Confirm** to finalize.
The booking confirmation number and provider contact information
appear in the **Ground Transportation** section of the Travel tab.
Ground transportation bookings support round-trip arrangements. When booking a car service, toggle
**Round Trip** to add a return pickup from the drop-off location at a specified time.
## Track confirmations
All travel bookings appear on the trip's **Travel** tab as confirmation cards showing the booking reference, status, provider, dates, cost, and assigned crew. The trip's **Overview** tab also displays a compact travel summary.
## Manage cancellations
### Step 1: Cancel a hotel booking
1. On the Travel tab, click the hotel confirmation card.
2. Click **Cancel Booking** in the card actions.
3. A cancellation dialog shows the cancellation policy and any
applicable fees.
4. If within the free cancellation window, the dialog confirms no
charges apply. If past the deadline, the cancellation fee is
displayed.
5. Click **Confirm Cancellation**. The booking status updates to
**Cancelled** and the confirmation card is grayed out.
### Step 2: Cancel a transportation booking
1. On the Travel tab, click the transportation confirmation card.
2. Click **Cancel Transport** in the card actions.
3. Review the cancellation terms and confirm.
Cancellation policies vary by provider. Always check the cancellation deadline shown on the
confirmation card before cancelling. Fees for late cancellations are recorded against the trip's
cost estimate automatically.
## Modify an existing booking
To change dates, room count, or vehicle type on an existing booking:
1. Cancel the current booking (see above).
2. Create a new booking with the updated requirements.
Direct modification of confirmed bookings is not supported through
the Amadeus integration. Cancelling and rebooking ensures the
confirmation number and terms are always current.
## Related
Set up the trip before arranging travel services.
Assign crew to the trip so room counts are accurate.
Travel costs feed into trip financials and invoicing.
Configure the Amadeus integration and other third-party connections.