> ## Documentation Index
> Fetch the complete documentation index at: https://docs.planeconnection.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Generate and Share Your SmartScore
> How to generate your Insurer SmartScore, review your scores, create a signed PDF report, share it with your broker or insurer, and manage sharing authorizations.
This guide walks you through generating your SmartScore, reviewing what
insurers will see, sharing a signed report, and managing your sharing
authorizations.
**Prerequisites:** You must have the Safety Manager or Admin role. Your organization must have at
least 30 days of operational data in PlaneConnection for a score to be generated.
## Navigate to the SmartScore Dashboard
### Open SmartScore
From your workspace, navigate to **Safety > SmartScore** in the sidebar.
The SmartScore dashboard shows your current Internal SmartScore and, if
generated, your Insurer SmartScore.
### Review data completeness
Before generating a score, check the **Data Completeness** panel. This
shows which data categories are populated and their coverage percentage.
A score can be generated with any amount of data, but higher completeness
produces a narrower confidence interval.
## Review Your Internal SmartScore
Your Internal SmartScore is your full, detailed safety profile. This
score is for your eyes only -- it is never shared externally.
The Internal SmartScore displays:
* **15 dimension scores** covering every aspect of your operation
* **Specific improvement recommendations** for each dimension
* **Trend arrows** showing whether each dimension is improving, stable,
or declining
* **Comparison to your own historical performance** (not other operators)
Use this view to identify areas where targeted investment will have the
greatest safety impact. The Internal SmartScore updates in real time as
your operational data changes.
Focus on dimensions where your score is declining rather than dimensions where it is simply
lowest. A declining trend in a previously strong area may indicate a systemic issue that needs
attention.
## View the Insurer SmartScore
The Insurer SmartScore is the derivative score that insurers see if you
choose to share it. Switch to the **Insurer View** tab to see exactly
what an insurer would receive.
The Insurer SmartScore shows:
* **Composite score** (250--1000) with band label
* **Four pillar scores:** Organizational Foundation, Operational
Excellence, Safety Risk Management, Human Capital & Resilience
* **Top 5 positive and negative reason codes** (FICO-style factors)
* **Confidence assessment** based on data completeness
* **Trend direction** (improving, stable, or declining)
* **Score timestamp** and engine version
The Insurer SmartScore uses a 90-day rolling average and updates quarterly. It may differ from
your real-time Internal SmartScore because of this temporal smoothing.
## Generate a Signed PDF Report
To create a portable report you can share with your broker or insurer:
### Click "Generate Report"
From the Insurer View tab, click **Generate Report**. The system creates
a digitally signed PDF containing your Insurer SmartScore, pillar
breakdown, reason codes, and data completeness indicators.
### Review the report
The report opens in a preview pane. Review all sections:
* **Executive summary** with stoplight indicators (green/yellow/red)
* **Composite and pillar scores**
* **Top 5 positive and negative reason codes**
* **Data completeness indicators**
* **Methodology summary**
* **Disclaimers and attestation**
### Download the PDF
Click **Download** to save the signed PDF. The report includes a PAdES
digital signature (tamper-proof) and a QR code linking to the online
verification portal where anyone can confirm the report's authenticity.
## Share with Your Broker/Insurer
Sharing your SmartScore with an insurer requires informed consent through
a three-step process. This protects you by ensuring you understand
exactly what will be shared.
### Step 1: Education
When you click **Share Score**, you first see an informational page
explaining how SmartScore works, what data feeds the score, a sample
score breakdown, and what insurers will and will not see.
No consent is requested at this step. Read the information and click
**Continue** when ready.
### Step 2: Authorization
Select a **named insurer or broker** from the directory (or enter their
details manually). Then configure:
* **Sharing tier:** Composite score only, standard (with pillar scores
and reason codes), or full detail
* **Duration:** 90 days, 1 year, or until revoked
* **Review the disclosure** describing exactly what will be transmitted
All sharing toggles start in the OFF position. You must actively enable
sharing -- nothing is pre-selected.
### Step 3: Confirmation and Attestation
Review a summary of what will be transmitted, to whom, and when. You
must complete the **duty-to-disclose attestation** confirming that:
* [ ] You have disclosed all known safety issues to your insurer
* [ ] You have disclosed any pending FAA enforcement actions
* [ ] You have disclosed any incidents/accidents in the current policy
period
* [ ] You understand this score reflects operational metrics only
The duty-to-disclose attestation is a legal requirement. SmartScore does not replace your
obligation of utmost good faith with your insurer. You must independently disclose all material
facts regardless of what the SmartScore report contains.
Click **Confirm and Share** to transmit the score.
## Monitor Active Sharing Authorizations
After sharing, you can view and manage all active authorizations:
### Open the Sharing Dashboard
Navigate to **Safety > SmartScore > Sharing** to see all active consent
grants. Each entry shows:
* The named insurer or broker
* The sharing tier (composite, standard, or full)
* The authorization start and expiration dates
* When the score was last accessed (if applicable)
### Review access history
Click on any authorization to see a detailed log of when the insurer
accessed your score, what data was returned, and from which IP address.
## Revoke Consent
You can revoke any sharing authorization at any time:
### Click "Revoke"
From the Sharing Dashboard, click **Revoke** next to the authorization
you want to terminate. The revocation process requires the same number
of steps as granting -- a single confirmation click.
### Confirm revocation
Review the confirmation screen showing which insurer will lose access
and click **Confirm Revoke**.
### What happens next
On revocation:
* The insurer's access is terminated immediately
* A webhook notification is sent to the insurer's system (if API access
was configured)
* The insurer must delete your score data within 30 days and certify
destruction
* The revocation is recorded in the immutable consent ledger
* Scores already used by the insurer for underwriting decisions are
flagged as "consent revoked" but may be retained for regulatory
purposes
## Related
How to read scores, reason codes, and confidence indicators.
Background on the two-score architecture and data stewardship.
How your data is protected throughout the sharing process.
Common questions from operators, insurers, and regulators.