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The Crew page in the Operations module lets you manage your flight department personnel — pilots, flight attendants, mechanics, dispatchers, and other staff. Track contact information, roles, login status, and more.

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Prerequisites

  • You must have the admin role to add or modify crew members.
  • All roles can view the crew directory.

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Steps

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Navigate to the crew page
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In the Operations module sidebar, click Crew under the People section. The crew management page opens with tabs for Active and Deactivated members.
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Add a new crew member
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Click Add User in the top-right corner. Fill in the required information:
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  • First Name and Last Name: The crew member’s full name.
  • Email: Contact email address.
  • Phone: Mobile phone number.
  • Role: Their operational role (e.g., pilot, co-pilot, flight attendant, mechanic, dispatcher).
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    Click Save to create the crew member record.
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    Search and filter the crew list
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    Use the controls at the top of the crew table:
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  • Search: Type a name, email, or role to filter the list in real time.
  • Active / Deactivated tabs: Switch between currently active crew and deactivated (former) members.
  • Hide users that can’t log in: Check this box to filter out crew members without login access.
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    View crew details
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    The crew table displays the following for each member:
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    ColumnDescriptionNameFull name, role, and last login timeContactEmail and mobile phone numberChatQuick link to open a chat conversationCan LoginWhether this crew member has platform login accessActionsEdit details or remove the member
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    Edit a crew member
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    Click Edit on any crew member row to update their information:
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  • Name, email, phone
  • Role assignment
  • Login access permissions
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    Remove a crew member
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    Click Remove on the crew member row. A confirmation dialog will appear asking you to confirm. Removing a crew member deactivates their record — it is preserved for historical purposes and can be viewed under the Deactivated tab.
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    Deactivated crew members retain their historical trip assignments and records. Their login access is revoked immediately upon deactivation.
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    Chat with a crew member
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    Click Open Chat on any crew member row to start a direct message conversation. This opens the messaging interface with that crew member pre-selected.

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    Crew availability

    Crew availability is displayed in several places across the Operations module:
    • Ops Command Center: The Crew Availability Grid shows which crew members are on duty.
    • Schedule: The weekly schedule view shows crew-to-trip assignments.
    • Dispatch Board: Real-time crew status appears alongside fleet information.

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    Certifications and duty tracking

    Crew certifications and duty time are tracked to ensure regulatory compliance:
    • Due Items: Navigate to Due Items in the Fleet sidebar section to see upcoming certification expirations, medical renewals, and training requirements.
    • Flight time limits: Per 14 CFR Part 135 Subpart F, weekly flight time is limited to 34 hours. PlaneConnection tracks cumulative flight time against these limits.