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This tutorial walks you through setting up your FBO module from scratch. By the end, you will have unit types defined, your first units configured with rates, a product in the POS catalog, a till ready for transactions, and your first booking on the dashboard.
Who should do this tutorial? FBO managers and administrators setting up the FBO module for the first time. You will need admin-level access to your PlaneConnection workspace.

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Before you start

Make sure you have:
  • An active PlaneConnection account with admin access
  • The FBO module enabled for your workspace
  • Logged in to your workspace (see the Quickstart if you need help)
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Open the sidebar and locate the FBO section. If you do not see it, confirm with your workspace administrator that the FBO module has been enabled.
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Click Operations Center under the FBO section. This is the central hub for your FBO operations.
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Explore the Operations Center
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  • Click Operations Center in the FBO sidebar (or it loads as the default FBO landing page).
  • The Operations Center shows six KPI cards at the top: Today’s Movements, Fuel Gallons Sold, Revenue Today, Hangar Occupancy, Active Service Orders, and Safety Events (MTD).
  • Below the KPIs, you will see upcoming arrivals and departures, revenue trends, airport weather, and staff on duty.
  • Each KPI card is clickable — it navigates to the relevant detail page (for example, clicking Fuel Gallons Sold opens the Fuel Management dashboard).
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    For a detailed tour of all four FBO dashboards, see the Exploring FBO Dashboards tutorial.
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    Since this is a new setup, most values will show zero. That will change as you complete the remaining steps.
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    Add your first unit type
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    Unit types classify your facility’s spaces. You need at least one unit type before you can create units.
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  • In the sidebar, navigate to FBO > Unit Types.
  • Click the Add Type button.
  • Enter a Name for the type. Common examples:
    • “T-Hangar” — for standard T-shaped hangars
    • “Tiedown” — for outdoor tiedown positions
    • “Ramp Space” — for temporary ramp parking
    • “Corporate Hangar” — for larger enclosed hangars
  • Enter an optional Description (e.g., “Standard T-hangar, single aircraft, 42ft wingspan max”).
  • Click Save.
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    Repeat this step for each type of space at your facility. Most FBOs will have two or three unit types.
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    Add your first unit
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    Now create a bookable unit using the type you just defined.
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  • Navigate to FBO > Units in the sidebar.
  • Click the Add Unit button.
  • Fill in the unit details:
    • Name — a unique identifier (e.g., “T-Hangar 1”, “Tiedown A-1”)
    • Type — select the unit type you created in the previous step
    • Length and Width — enter the dimensions in feet (e.g., 60 x 50 for a T-hangar)
    • Max Guests — typically 1 for a single-aircraft hangar, or more for a shared facility
  • Leave the Rate Code blank for now — you will create one in the next step.
  • Click Save.
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    Your unit is now created with an available status. You should see it in the Units list.
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    Configure a rate for the unit
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    Rate codes define how much you charge for unit bookings.
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  • Navigate to FBO > Rates in the sidebar.
  • Click the Add Rate button.
  • Fill in the rate details:
    • Name — a descriptive identifier (e.g., “Standard T-Hangar Daily”)
    • Rate Type — the billing period (e.g., “daily”, “monthly”)
    • Base Rate — your daily rate in USD (e.g., $75.00)
    • Weekly Rate (optional) — a discounted weekly rate (e.g., $450.00)
    • Monthly Rate (optional) — a discounted monthly rate (e.g., $1,500.00)
  • Click Save.
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    Now go back to FBO > Units, open your unit, and assign the rate code you just created. Save the unit.
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    Set up your first POS product
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    Products are the items you sell through the point-of-sale system — fuel, services, supplies, and more.
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  • Navigate to FBO > Products in the sidebar.
  • Click the Add Product button.
  • Fill in the product details:
    • Name — the product display name (e.g., “Jet-A Fuel (per gallon)”)
    • SKU (optional) — a stock code (e.g., “FUEL-JETA”)
    • Price — the selling price (e.g., $6.50)
    • Cost (optional) — your cost per unit for margin tracking (e.g., $5.20)
    • Tax Rate (optional) — the applicable tax rate as a decimal (e.g., 0.07 for 7%)
    • Track Inventory — enable this if you want to monitor stock levels
  • Click Save.
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    The product is now active and available for orders.
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    Open a till
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    Before you can process POS orders, you need at least one active till.
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  • Navigate to FBO > Tills in the sidebar.
  • Click the Add Till button.
  • Fill in the till details:
    • Name — a descriptive name (e.g., “Front Desk Register”)
    • Location (optional) — where the till is located (e.g., “FBO Lobby”)
    • Opening Balance — the starting cash amount (e.g., $200.00)
    • Default — set to “Yes” so this till is automatically selected for new orders
  • Click Save.
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    The till is created with an active status and is ready to process transactions.
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    Create your first booking
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    Now tie everything together by creating a booking.
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  • Navigate to FBO > Bookings in the sidebar.
  • Click the New Booking button.
  • Fill in the booking details:
    • Unit — select the unit you created earlier
    • Check-in — set today’s date
    • Check-out — set a date a few days from now
    • Guest — create a new guest record or select an existing one
  • Click Save.
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    Your booking is created with a reserved status and appears in the bookings list.
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    See it on the Operations Center
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    Navigate back to FBO > Operations Center. You should now see:
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  • Today’s Movements reflecting your new booking
  • Active Service Orders updated if you attached services
  • Hangar Occupancy reflecting your facility’s current state
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    Your FBO module is now operational.

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    What you accomplished

    In this tutorial, you:
    • Explored the FBO Operations Center and its real-time KPIs
    • Created a unit type to classify your facility spaces
    • Added your first bookable unit with dimensions
    • Configured a rate code with daily, weekly, and monthly pricing
    • Set up a product in the POS catalog
    • Opened a till for processing transactions
    • Created your first booking and confirmed it on the dashboard

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    Next steps

    Explore FBO Dashboards

    Tour all four FBO dashboards for operations, fuel, safety, and customers.

    Manage FBO Bookings

    Learn how to advance bookings through check-in, checkout, and cancellation.

    Use the FBO Point of Sale

    Process your first POS order and learn about inventory management.

    Manage FBO Units

    Add more units, check availability, and schedule maintenance.

    Handle FBO Billing

    Set up invoicing, contracts, and customer accounts.
    Last modified on April 11, 2026