Skip to main content
By the end of this guide, you will have configured email notification settings for your workspace, understood which events trigger emails, and learned how to manage notification channels.
This feature requires administrator or workspace owner permissions. Changes made here affect all users in your workspace.
You need the Admin role to configure workspace-level notification settings. Individual users can manage their own notification preferences from their profile.

​
How email notifications work

PlaneConnection uses Resend as its email delivery service. Email notifications are sent automatically when specific events occur in the platform. The system supports multiple notification channels:

​
Notification event types

The following events trigger email notifications:

​
Safety Management

​
Flight Operations

​
FBO

​
Administration

​
Configure workspace notification settings

​
Email delivery details

PlaneConnection sends emails from notifications@planeconnection.com using Resend. Key details:
If users report missing email notifications, check their spam folder first. Then verify the user has not disabled the notification category in their profile settings. Contact support if emails are consistently undelivered.

​
Resend contact sync

PlaneConnection syncs workspace user data to Resend for audience management. This enables:
  • Audience segmentation for operational announcements.
  • Delivery analytics by recipient.
  • Bounce and complaint handling.
The sync runs automatically when users are added or updated in the workspace.

Notification Channels

Detailed reference for all notification channels and delivery mechanisms.

Manage Users

Add users who receive notifications.

Set Up Integrations

General integration setup including webhook notifications.

Manage Privacy

Privacy controls for notification data and email tracking.
Last modified on April 11, 2026