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By following this guide, you will configure your organization’s SMS settings — including Part 5 personnel designations, safety policy, operator classification, FAA peer group, integrations, and data export.
Who should read this: Safety managers, SMS managers, and accountable executives who are responsible for maintaining a compliant SMS under 14 CFR Part 5. Most safety settings require the workspace_settings permission. The Data Export page additionally requires the System Administrator or Accountable Executive role.
In the Safety module sidebar, click Settings. The hub displays four cards:
CardDescription
Key PersonnelPart 5 accountable executive and SMS manager designation
SMS PolicySafety policy statement, objectives, and code of ethics
IntegrationsExternal system connections for safety data
Data ExportExport SMS data for compliance and auditing
Click Manage on any card to open that section.

Key Personnel (14 CFR 5.23 and 5.25)

The Key Personnel page shows which workspace members hold the two Part 5 mandatory roles. Role assignments are read from the membership list — you designate roles by changing a member’s role on the Members page, not directly on this page.

Required designations

RoleRegulationResponsibility
Accountable Executive14 CFR 5.23Ultimate responsibility for SMS implementation and safety resources
SMS Manager14 CFR 5.25Day-to-day management and coordination of SMS activities
If either role is unassigned, the page displays a warning banner: “Key Personnel Required.” The SMS cannot be considered compliant with Part 5 until both roles are filled.

Assign key personnel

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Step 1: Open Key Personnel
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In Safety Settings, open the Key Personnel card.
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Step 2: Review current assignments
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Each role card shows the assigned member’s name and email, or an “Unassigned” badge if no one holds that role.
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Step 3: Go to the Members page
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Navigate to the team members page from the link at the bottom. This opens the platform-level Members settings page where you can change member roles.
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Step 4: Assign the role
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Find the team member you want to designate. Change their role to Accountable Executive or Safety Manager as appropriate.
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Step 5: Return to Key Personnel
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Navigate back to Safety > Settings > Key Personnel to confirm both roles show as assigned.
The accountable executive must be a named individual with the authority to allocate resources for SMS implementation. Under 14 CFR 5.23, this person is also required to sign the safety policy.

SMS Policy (14 CFR 5.21)

The SMS Policy page holds the formal safety policy document for your organization. 14 CFR 5.21 requires the policy to include safety objectives, a code of ethics, and a non-punitive reporting policy. The accountable executive must sign it.

Policy sections

SectionRegulationPurpose
Safety Objectives14 CFR 5.21(a)(1)Define measurable safety goals
Code of Ethics14 CFR 5.21(a)(2)Ethical standards guiding safety decisions
Non-Punitive Reporting Policy14 CFR 5.21(a)(3)Just Culture commitment for safety reporting
Accountable Executive14 CFR 5.23Name and title of the signing executive
Document ControlVersion number and effective date

Write and save the safety policy

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Step 1: Open SMS Policy
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In Safety Settings, open the SMS Policy card.
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Step 2: Complete Safety Objectives
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In the Safety Objectives section, describe your organization’s safety goals. Include measurable performance targets where possible (e.g., reduce incident rate by a percentage, achieve zero runway incursions).
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Step 3: Complete Code of Ethics
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In the Code of Ethics section, state the ethical principles that govern safety decisions and behavior across your organization.
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Step 4: Complete Non-Punitive Reporting Policy
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In the Non-Punitive Reporting Policy section, describe your organization’s commitment to non-punitive safety reporting. Include the conditions — if any — under which disciplinary action may be taken. This supports the Just Culture framework required by 14 CFR 5.21(a)(3).
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Step 5: Enter Accountable Executive details
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Under Accountable Executive, enter the name and title of the individual who holds the accountable executive role. This person must sign the printed or PDF version of the policy.
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Step 6: Set document control fields
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Enter the policy Version (e.g., 1.0, 2.1) and Effective Date. The Last Reviewed field is set automatically each time you save.
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Step 7: Save the policy
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Save the policy. A success banner confirms the save.
Review and re-save the safety policy at least annually. The Last Reviewed date updates on every save, providing an audit trail for your safety review committee and FAA inspectors.

Operator Classification (14 CFR Part 5 and 5.9(e))

Operator classification tells the system which subset of 14 CFR Part 5 applies to your organization based on your size and structure. The wizard walks through three steps: select a classification, review compliance impact, and confirm.

Classification options

ClassificationPersonnel rangePart 5 compliance
Sole Individual1 personPartial — certain sections exempt under 14 CFR 5.9(e)
SmallSmall teamFull — all Part 5 sections required
Mid-SizeMid-size teamFull — all Part 5 sections required
LargeLarge organizationFull — all Part 5 sections required
The sole individual exemptions under 14 CFR 5.9(e) apply only if you perform all functions yourself with no employees. If you have any employees — mechanics, dispatchers, administrative staff — all Part 5 requirements apply without exemption.

Change operator classification

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Step 1: Open Operator Classification
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From Safety Settings, navigate to the Operator Classification page (accessible via the breadcrumb within the Classification or Peer Group pages, or directly at /{workspace}/safety/settings/classification).
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Step 2: Select classification
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Choose the classification that best matches your current organizational size and structure. Each option shows the personnel range and a brief description.
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Step 3: Review compliance impact
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Review how many of the total 14 CFR Part 5 sections apply to your selection. For sole individual operators, the page lists the specific sections that are exempt under 5.9(e). For all other classifications, the full set of Part 5 sections is required.
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Step 4: Confirm and save
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The confirmation step shows a summary table including classification, personnel range, required section count, exemption status, and whether the Safety Review Committee is enabled. Confirm and save to apply the change.
Changing operator classification updates your compliance dashboard immediately. The system recalculates which Part 5 sections appear in your compliance tracking based on the new classification.

FAA Peer Group (14 CFR 5.9(e), AC 120-92D)

The FAA peer group determines which DCT (Design Compliance Tool) questions are used for SMS self-assessments. Peer groups are organized by certificate part (Part 135, Part 121, etc.) and operator size.

Peer group rules

  • Sole individual operators are always assigned to peer group 135D per 14 CFR 5.9(e). This is enforced automatically and cannot be overridden.
  • All other classifications can select any peer group except 135D.
  • Peer group and operator classification must be coherent. If you attempt to select an incompatible combination, the page returns a validation error.

Change the FAA peer group

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Step 1: Open FAA Peer Group
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Navigate to /{workspace}/safety/settings/peer-group, or click Change on the peer group card that appears at the top of the Operator Classification page.
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Step 2: Review current assignment
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The current peer group card shows the group label, description, and certificate part. It also confirms whether SMS self-assessment questions are available for the current group.
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Step 3: Select a new peer group
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If your classification is not sole individual, choose a peer group from the selector. Groups are organized by certificate part. Peer group 135D is disabled for non-sole-individual operators.
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Step 4: Save the peer group
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Save the peer group. A success message confirms the update.
If the selected peer group has no SMS self-assessment questions available, a warning appears before you save. DCT assessments will be limited for that group. Contact your FAA representative if you are unsure which peer group applies to your operation.

Integrations (14 CFR 5.71)

The Integrations page shows all external systems that can connect to your SMS for safety data collection and notifications. Connecting operational systems supports 14 CFR 5.71 safety performance monitoring requirements.

Available integrations

IntegrationCategoryStatus
ForeFlightFlight OperationsAvailable to connect
TrackAFlight OperationsAvailable to connect
SlackCommunicationAvailable to connect
Email (SMTP)CommunicationAvailable to connect
WebhooksAnalyticsAvailable to connect
CAMP SystemsMaintenanceComing soon
ASAP GatewayAnalyticsComing soon
Training ManagementTrainingComing soon
Integrations marked Coming Soon are displayed but cannot be configured yet.

Connect an integration

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Step 1: Open Integrations
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In Safety Settings, open the Integrations card.
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Step 2: Find the integration
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Integrations are grouped by category (Flight Operations, Maintenance, Training, Communication, Analytics). Locate the integration you want to configure.
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Step 3: Connect or configure
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If the integration is disconnected, connect it. If already connected, open its configuration to update settings.
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Step 4: Complete the connection flow
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Follow the prompts specific to the integration. Connection requirements vary by provider.
If you need a custom integration not listed here, contact the PlaneConnection team. The stats row at the top of the page shows a summary of total, connected, available, and coming-soon integrations at a glance.

Data Export (14 CFR 5.97, CCPA)

The Data Export page generates a machine-readable export of all SMS data in your workspace. This meets two regulatory requirements:
  • 14 CFR 5.97 — SMS records must be retained and available for FAA review.
  • CCPA SS1798.130(a)(5)(B) — Personal information must be available in a machine-readable format on request.
Only System Administrators and Accountable Executives can export workspace data. Users with other roles see an access-restricted message and must contact an authorized user to request an export.

What the export includes

  • Safety Reports (hazards, incidents, near-misses, audit findings)
  • Investigation Records (root cause analysis, findings, recommendations)
  • Corrective/Preventive Actions (CPAs)
  • Risk Assessments (hazards, severity, likelihood, controls)
  • User Information (names, emails, roles — passwords excluded)
  • Safety Audit Log (all changes and actions for compliance tracking)

Export formats

FormatDescriptionBest for
JSONAll data in a single structured fileProgrammatic access, data analysis
CSV BundleEach table as CSV text within a JSON wrapperImport into spreadsheet applications

Run a data export

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Step 1: Open Data Export
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In Safety Settings, open the Data Export card.
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Step 2: Select a format
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Choose JSON Format or CSV Bundle using the radio selector.
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Step 3: Export the data
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Export all data. The download starts automatically once the export is ready. The filename includes the workspace identifier and the current date.
Store exported files according to your organization’s data security and retention policies. Under 14 CFR 5.97, SMS records must be retained for a minimum period. Consult your legal or compliance team for the specific retention requirement applicable to your certificate type.

Track Part 5 Compliance

Monitor compliance status across all Part 5 sections on the compliance dashboard.

Use the Just Culture Decision Tree

Apply the non-punitive reporting framework required by 14 CFR 5.21.

Configure SPIs

Set up safety performance indicators aligned with your safety objectives.

Configure Your Workspace

Platform-wide settings — organization profile, notifications, and two-factor authentication.
Last modified on April 11, 2026