Who should read this: Workspace administrators, account owners, and users who belong to
multiple organizations. Multi-workspace management is relevant to management companies, safety
consultants, and personnel who operate across flight departments.Prerequisites: An active PlaneConnection account. At least one workspace where you have the
Admin or Account Owner role.
Understanding Workspaces
A workspace in PlaneConnection represents a single organization — typically a flight department, Part 135 certificate holder, or FBO. Each workspace has its own:- Users and role assignments
- Safety reports, investigations, and CPAs
- Aircraft fleet and crew records
- FBO operations data
- Settings and configurations
- Billing and subscription
Switch Between Workspaces
If you belong to multiple workspaces, you can switch between them without signing out.Click the workspace name in the top-left corner of the sidebar. A dropdown appears showing all workspaces associated with your account.
Your role may differ between workspaces. For example, you might be an Admin in one workspace and a
Safety Manager in another. The sidebar navigation and available features update automatically to
match your role in the selected workspace.
Vanity Subdomains
Workspaces can optionally be accessed via a vanity subdomain (e.g.,skyline.planeconnection.com). This provides a branded experience for your team.
Configure a vanity subdomain
Under Vanity Subdomain, enter your desired subdomain prefix. Only lowercase letters, numbers, and hyphens are allowed.
Manage Users Across Workspaces
Users in multiple workspaces
A single email address can be a member of multiple workspaces. Each workspace membership is independent:| Aspect | Behavior |
|---|---|
| Role | Assigned independently per workspace. Admin in one, Pilot in another. |
| Data access | Scoped to the current workspace only. No cross-workspace data leakage. |
| Settings | Profile settings (name, avatar, 2FA) are global. Roles are per-workspace. |
| Notifications | Sent based on the user’s role and notification preferences in each workspace. |
| Audit trail | Actions are logged per workspace. Each workspace has its own audit log. |
Add a user who belongs to another workspace
Adding a user who already has a PlaneConnection account in a different workspace is the same as inviting any new user:
The user does not need to create a new account. Their existing credentials (password, 2FA, passkeys) work across all workspaces.
Workspace Branding
Customize your workspace’s appearance so team members know which organization they are working in.Configure branding
Under Organization Logo, upload your company logo. This appears in the sidebar, sign-in page (vanity subdomain), and exported reports.
Cross-Organization Visibility
By design, workspaces in PlaneConnection are fully isolated. However, certain roles and features provide limited cross-organization awareness:Platform Admin role
Users with theplatform_admin role can access multiple workspaces for administrative purposes. This role is reserved for PlaneConnection support staff and is not available to end users.
Shared crew members
If a pilot or crew member belongs to multiple workspaces (e.g., they fly for two operators), their profile data is independent in each workspace. Flight hours, certifications, and training records entered in one workspace do not automatically appear in another.If you need crew records to be consistent across workspaces, export from one workspace and import
into the other. Automatic cross-workspace data synchronization is not currently supported to
preserve data isolation and privacy.
Safety data isolation
Safety reports, investigations, CPAs, hazard registries, and SmartScore data are strictly workspace-scoped. This is a regulatory requirement — each certificate holder’s SMS data must be managed independently per 14 CFR Part 5.Create a New Workspace
Account owners can create additional workspaces for managing multiple operations or certificate holders.Click the workspace name in the sidebar, then click Create New Workspace at the bottom of the workspace list.
Provide the workspace name, slug (URL identifier), and optional description. Select the modules to enable (Safety, Ops, FBO).
Related
Configure Your Workspace
Workspace-level settings including organization profile and module configuration.
Manage Users and Roles
Invite users, assign roles, and manage members within a workspace.
User Roles Reference
All 24 platform roles and their workspace-scoped capabilities.
Manage Billing
Subscription management and workspace billing.