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This guide helps you configure your FBO workspace settings, including point-of-sale infrastructure, service fees, payment processing, and operational preferences.
Who should read this: FBO managers and administrators responsible for initial FBO setup and ongoing configuration changes.Prerequisites: You must have administrator or manager permissions for the FBO module.
The FBO module must be enabled for your workspace. Contact your workspace administrator if you do not see the FBO section in the sidebar.
Complete FBO settings configuration before going live with operations. Many settings — such as tills, tax codes, and service fees — affect how transactions are processed and cannot be retroactively applied to existing records.

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General Settings

Navigate to FBO > Settings to access the FBO configuration page. General settings are stored as key-value pairs and control workspace-level behavior. Common settings include:
  • FBO name and location — displayed on receipts, invoices, and reports
  • Operating hours — default hours for the facility
  • Currency — the currency used for all FBO transactions (defaults to USD)
  • Default payment method — the pre-selected payment method for new orders
Click Edit to modify settings, then Save to apply.

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Configure Tills

Tills are the cash registers used for POS transactions. Each till tracks opening and closing floats, expected and actual cash, and variance.
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Step 1: Navigate to the tills page
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Go to FBO > Tills to view all configured tills.
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Step 2: Create a new till
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Click New Till. Enter the till details:
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FieldDescriptionNameA descriptive name (e.g., “Front Desk Register”, “Ramp Till”).Opening FloatThe starting cash amount placed in the till at the beginning of a shift.
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Step 3: Save the till
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Click Save. The till is created in Closed status. Open it when you are ready to begin processing transactions.
Only one till can be set as the default. The default till is pre-selected when creating new orders. See FBO Point of Sale Reference for till field details.

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Configure POS Stations

Stations represent physical POS terminals at your facility. Each station can be linked to a default till.
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Step 1: Navigate to station settings
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Access POS station configuration from FBO > Settings.
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Step 2: Add a station
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Click New Station and enter:
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  • Name — a descriptive identifier (e.g., “Lobby Terminal”, “Hangar Office”)
  • Location — the physical location within the facility
  • Default Till — the till that transactions from this station are recorded against
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    Step 3: Save the station
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    Click Save. The station is available for use immediately.

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    Configure Service Fees

    Service fees are extra charges applied to bookings. They can be fixed amounts or percentage-based.
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    Step 1: Access service fee settings
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    Navigate to FBO > Settings and locate the service fees section.
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    Step 2: Add a service fee
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    Define a new fee with:
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  • Key — an internal identifier for the fee (e.g., “ramp_fee”, “after_hours_surcharge”)
  • Fee Type — fixed (flat dollar amount) or percentage (percentage of the booking total)
  • Value — the fee amount (dollars for fixed, decimal for percentage)
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    Step 3: Save the fee
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    Click Save. The fee is available for selection when creating or editing bookings.

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    Configure Tax Codes

    Tax codes define the tax rates applied to products and bookings. Each tax code can contain multiple tax components.
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    Step 1: Navigate to tax codes
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    Go to FBO > Tax Codes to view existing codes.
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    Step 2: Create a tax code
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    Click New Tax Code and enter:
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  • Name — a descriptive name (e.g., “State Sales Tax”, “Airport Facility Fee”)
  • Rate — the composite tax rate as a decimal (e.g., 0.07 for 7%)
  • Applies To — the scope of the tax code (all products, specific categories, or bookings)
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    Step 3: Add tax components (optional)
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    For compound tax codes, add individual components. Each component can have exceptions for monthly or yearly rates and exemptions after a specified number of days.
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    Step 4: Save the tax code
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    Click Save. The tax code is available for assignment to products, unit categories, and bookings.

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    Configure Deposit Policies

    Deposit policies define prepayment requirements for bookings.
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    Step 1: Navigate to deposit policies
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    Go to FBO > Deposit Policies to manage policies.
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    Step 2: Create a policy
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    Define a new deposit policy with:
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    FieldDescriptionNamePolicy name (e.g., “Standard 50% Deposit”).Typepercentage (of booking total) or fixed (flat amount).ValueThe deposit amount or percentage.Applies ToWhich entity type the policy covers (e.g., bookings).RefundableWhether the deposit is refundable.Refund Deadline DaysNumber of days before check-in that a cancellation must occur to qualify for a refund.
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    Step 3: Save the policy
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    Click Save. The policy can be assigned to unit categories or individual bookings.
    Changing a deposit policy does not retroactively affect existing bookings. Only new bookings created after the change use the updated policy.

    Use the FBO Point of Sale

    Process orders using the tills and stations you have configured.

    Handle FBO Billing

    Invoices and transactions that use your tax codes and service fees.

    Manage FBO Units

    Assign rate codes, tax codes, and deposit policies to units.

    Set Up Your FBO

    End-to-end tutorial for configuring your FBO from scratch.
    Last modified on April 11, 2026