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By following this guide, you will measure your organization’s safety culture through pulse surveys, monitor automated culture indicators, and act on findings to strengthen safety health.
For background on what safety culture is and why it matters to your SMS, see Safety Performance Concepts.
Who should read this: Safety managers, accountable executives, and admins responsible for monitoring organizational safety health. All workspace members participate in culture surveys.Prerequisites: Safety Manager or Admin role to view aggregate culture metrics. All workspace members can respond to pulse surveys.

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Run a Pulse Survey

Share pulse survey results openly with the organization. Transparency about culture metrics — including areas that need improvement — reinforces the just culture commitment and encourages continued participation.

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Monitor Automated Culture Indicators

PlaneConnection tracks five quantitative indicators automatically from your operational data. Navigate to the Executive Dashboard to see the Safety Culture Snapshot card, which consolidates these indicators into a single view with trend charts and color-coded alerts.
For the full list of culture indicators, their calculations, thresholds, and interpretation guidance, see Safety Performance Concepts.
If your anonymous report percentage is rising above 25%, investigate whether personnel feel comfortable reporting openly. A rising anonymous rate may indicate that the just culture policy is not being consistently applied.

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Act on Culture Findings

Just Culture Framework

The behavior classification framework that underpins non-punitive reporting.

Use Just Culture Tools

How to apply just culture principles in daily operations.

Configure SPIs

Set up Safety Performance Indicators including culture metrics.

Safety Performance Concepts

How culture metrics fit into the broader safety performance framework.
Last modified on April 11, 2026