Who should read this: Safety managers and admins responsible for
emergency response planning. The accountable executive should review
the readiness score during management reviews.Prerequisites: Safety manager or admin role. Have your
organization’s emergency contacts, ERP documents, and exercise
schedule available before configuring the module.
ERP Dashboard Overview
Navigate to ERP in the Safety sidebar. The dashboard provides four components at a glance:| Component | Purpose |
|---|---|
| Contact Directory | Internal, external, and regulatory emergency contacts. |
| Document Library | Version-controlled ERP documents and distribution tracking. |
| Exercise Program | Scheduled drills and exercises with compliance tracking. |
| Readiness Score | Composite metric (0 — 100) of overall preparedness. |
Set Up the Contact Directory
Add contacts with their name, category (internal, external, or regulatory), ERP role, phone numbers, and notification order. For the complete field reference, see ERP Components.
Assign a sequence number to each contact. During an emergency, the notification checklist follows this order.
Place your accountable executive and safety manager at the top of the internal notification order.
Regulatory contacts (NTSB, FAA) should be near the top of the regulatory category.
Contact details must be verified at least annually. PlaneConnection sends automated reminders 30 days before the verification anniversary.
Manage ERP Documents
Upload a document and select its type. For the complete list of document types, see ERP Components.
For each document version, record which personnel received it. Recipients must acknowledge receipt, and the acknowledgment completion percentage is tracked.
Schedule and Track Exercises
Schedule an exercise and select its type (Notification Drill, Tabletop Exercise, Functional Exercise, or Full-Scale Exercise). For exercise type details and frequency requirements, see ERP Components.
After conducting the exercise, document the scenario, participants, objectives, findings, and any corrective actions.
If you want to track exercise findings formally, link them to CPAs
for structured tracking and verification.
Monitor the Readiness Score
The ERP Readiness Score is a composite metric (0 — 100) that assesses overall emergency response preparedness.Scoring Components
| Component | Weight | Criteria |
|---|---|---|
| Contact currency | 25% | Percentage of contacts verified within 12 months. |
| Document currency | 25% | Documents reviewed/updated within 12 months; acknowledgment rate. |
| Exercise compliance | 30% | Exercise types completed within required frequency. |
| Gap closure | 20% | Exercise-identified corrective actions that are closed. |
Score Bands
| Band | Range | Interpretation |
|---|---|---|
| Ready | 90 — 100 | ERP is well-maintained. Organization is prepared. |
| Acceptable | 75 — 89 | Minor gaps exist but readiness is adequate. |
| Needs Attention | 60 — 74 | Notable gaps in contacts, documents, or exercises. |
| At Risk | 0 — 59 | Significant gaps requiring immediate attention. |
Related
ERP Components
Complete reference for contact fields, document types, exercise types, and readiness scoring.
The Four Pillars
How the ERP fits within the Safety Policy pillar of SMS.
Create a CPA
Creating corrective actions from exercise findings.
Track Compliance
ERP records as Part 5 compliance evidence.