Who should read this: FBO managers, fuel supervisors, line service technicians, and quality control personnel responsible for fuel inventory, fueling operations, and regulatory compliance.Prerequisites: At least one fuel product (e.g., “Jet-A Fuel (per gallon)”) should be configured in the product catalog. See Use the FBO Point of Sale for product setup.
The FBO module must be enabled for your workspace. Contact your workspace administrator if you do
not see the FBO section in the sidebar.
Respond to Low-Fuel Alerts
Navigate to FBO > Fuel Management to view tank levels. When any tank drops below 15% capacity, a red alert banner appears.Review the alert banner. It lists each tank below 15% with its fuel type and current percentage (e.g., “Tank 1 (Jet-A: 12%)”).
Contact your fuel supplier to schedule a delivery. Note the tank capacity and current level to determine the order quantity.
Track Fuel Truck Inspections
The Fuel Trucks section on the Fuel Management dashboard shows each truck’s status and inspection countdown. If a truck’s next inspection is due within 7 days, take it out of service until the inspection is completed.For fuel truck status definitions, see FBO Fuel Reference.
Fuel truck inspections must comply with NFPA 407 and ATA 103.
Process Fuel Orders
Create a Fuel Order
You can create fuel orders from the Operations Center using the Quick Actions card or from the Orders page.Click New Fuel Order from the Quick Actions card on the Operations Center, or navigate to FBO > Orders and click New Order.
Specify the number of gallons requested. For transient aircraft, this is typically communicated by the pilot or dispatcher.
Select the applicable pricing tier: Retail for transient aircraft, or a contract-based tier for customers with fuel discount agreements.
Advance Fuel Order Status
To update a fuel order, navigate to the order and change its status from Pending to In Progress when fueling begins, and to Completed when fueling is finished.For the full fuel order status lifecycle, see FBO Fuel
Reference.
Run Quality Control Inspections
View QC Status
Scroll to the Quality Control Status section at the bottom of the Fuel Management dashboard (or click the QC Log button in the page header). The QC table shows:- Truck — the fuel truck identifier
- Last Inspection — date of the most recent QC inspection
- Next Due — date the next inspection is required
- Days Until Due — countdown with color coding (green > 14 days, amber 8—14 days, red 7 or fewer days)
- Filter Diff (psi) — filter differential pressure reading in PSI
- Status — “OK” for compliant trucks, “Action Required” for trucks with an imminent inspection or elevated filter differential
Check the Days Until Due column for any trucks showing a red badge. These require immediate attention.
Review the Filter Diff column. Readings at or above 3.0 psi indicate a filter element that may need replacement. Readings between 2.0 and 3.0 psi warrant monitoring.
Complete the inspection per NFPA 407 and your facility’s QC procedures. Record the results including a new filter differential reading.
Compare Competitor Pricing
If you want to benchmark your fuel rates, review the Retail Pricing table on the Fuel Management dashboard. It displays your prices alongside nearby FBOs with a delta column showing where you stand competitively.Related
Use the FBO Point of Sale
Process fuel orders and manage fuel products in the POS catalog.
FBO Statuses
Fuel order statuses, truck statuses, and QC inspection states.
Handle FBO Billing
Invoice customers for fuel purchases and manage fuel-related transactions.
Manage FBO Contracts
Set up fuel discount contracts for based tenants and fleet operators.