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By the end of this guide, you will have used the Crew Intelligence dashboard to monitor currency, duty time compliance, fatigue risk, SmartScore distribution, and upcoming certification expirations — confirming your crew is ready before each operation.
The Operations module must be enabled for your workspace. You also need the appropriate operations permissions. Contact your workspace administrator if you cannot access these features.
You need the crew.read permission. Updating crew status requires crew.update.
In the sidebar, click Ops, then select Crew Overview under the Crew group. The breadcrumb reads Crew Overview. Four KPI cards load at the top of the page: These cards update on every page load. Use the Refresh icon on the Currency Matrix header to force a re-query without a full page reload.

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Currency Matrix

The Currency Matrix is the primary readiness view. Each row is one active crew member; each column is a currency item. The columns are fixed: Each cell is color-coded by status: Click any crew member row to open their individual crew profile, where you can review the full currency history, schedule renewal, and update records. To change a crew member’s status (Active, On Leave, Inactive) from this view, click the status indicator on their row. A popover lets you set the new status immediately — no need to navigate to the detail page.
Expired currency items block trip assignment at the Confirmed status. A crew member showing any red cell cannot be added to a leg that requires the expired item. Resolve the expiration on the crew detail page before assigning the member to a new trip.

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Duty Time Compliance

The Duty Time Compliance chart shows a stacked bar for each crew member in the current 7-day window. The lower segment (colored) shows hours already flown; the upper segment (grey) shows remaining capacity. A dashed red annotation line marks 34 hours — the weekly flight time limit under 14 CFR Part 135 Subpart F. Bars that reach or approach this line warrant close attention before adding that crew member to further operations. Reading the chart:
  • Bar height equals the crew member’s total weekly flight time so far, up to the 34-hour ceiling.
  • Grey cap is the remaining hours available. If the grey cap is small, that pilot has limited capacity for the rest of the week.
  • Bar above the annotation line indicates a limit breach — review the duty log on the individual crew detail page to confirm accuracy.
The chart shows up to 20 crew members, sorted by weekly hours descending so the most time-heavy pilots appear first.

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SmartScore Distribution

The SmartScore Distribution chart shows how many crew members fall into each score bracket: Each bar is labeled with the count of crew members in that bracket. The Avg SmartScore KPI card at the top of the page shows the fleet mean. SmartScore reflects a composite of experience, proficiency checks, incident history, and FOQA data. For the methodology, see SmartScore Methodology.

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Organization Fatigue Risk

The Organization Fatigue Risk section calculates a K-Score for every active crew member based on duty hours logged in the past 24 hours and 7 days, combined with estimated rest time since the last duty period. Three summary statistics appear above the table: The table below lists every crew member with a duty record in the last 7 days, sorted by K-Score descending so the most fatigued pilots appear at the top: K-Score is calculated per AC 120-103A (Fatigue Risk Management Systems). Crew with a Critical level should be reviewed before assignment to any new operation.
Crew members with no duty records in the last 7 days do not appear in the fatigue table. That is expected — it means no recent duty data is on record, not that they are necessarily well-rested.
The FRAT Trends chart shows the last 6 calendar months of Flight Risk Assessment Tool scores for your workspace. Two series are plotted:
  • Monthly Avg — the mean FRAT total score across all assessments submitted that month.
  • Peak Score — the highest individual FRAT score recorded that month.
Two threshold annotations mark the standard FRAT risk bands: A rising Monthly Avg trend over several months is a leading indicator of increasing systemic risk in your operation — consider whether staffing pressure, route complexity, or weather seasons are driving the change. Use this view alongside the safety SPIs on the Safety dashboard for a complete picture. For guidance on completing a FRAT assessment before a specific trip, see How to Conduct a FRAT.

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Upcoming Expirations

The Upcoming Expirations table lists every currency item expiring within the next 90 days across all active crew, sorted by days remaining ascending. The item closest to expiry appears first. Up to 15 items are shown. To see all expirations across the roster, click View All Crew to navigate to the Crew Roster page.
Schedule renewal before a currency item enters the Expiring Soon window to avoid scheduling conflicts. The system blocks trip assignment for expired items — catching them at 60 days gives adequate lead time for medical examinations, simulator slots, and check rides. Automated 60-day expiration alerts are sent to the crew member and to users with crew.update permission.

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Pre-operation crew readiness check

Use the following sequence before any scheduled operation to confirm your crew is ready:

Manage Crew

Add crew members, manage certifications, and update individual records.

Conduct a FRAT

Complete a Flight Risk Assessment Tool assessment for a specific trip.

Use FOQA

Analyze flight data trends that feed into SmartScore and safety reporting.

SmartScore Methodology

How experience, proficiency, and FOQA data combine into a crew score.
Last modified on April 11, 2026