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By the end of this guide, you will have used the Crew Intelligence dashboard to monitor currency, duty time compliance, fatigue risk, SmartScore distribution, and upcoming certification expirations — confirming your crew is ready before each operation.
The Operations module must be enabled for your workspace. You also need the appropriate operations permissions. Contact your workspace administrator if you cannot access these features.
You need the crew.read permission. Updating crew status requires crew.update.
In the sidebar, click Ops, then select Crew Overview under the Crew group. The breadcrumb reads Crew Overview. Four KPI cards load at the top of the page:
CardWhat it shows
Active CrewCount of crew members with status Active in your workspace.
Currency RatePercentage of active crew who hold all tracked currency items in current status.
Avg SmartScoreMean safety performance score across all pilots with a score on record.
Training CompliancePercentage of crew current on their recurrent training program.
These cards update on every page load. Use the Refresh icon on the Currency Matrix header to force a re-query without a full page reload.

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Currency Matrix

The Currency Matrix is the primary readiness view. Each row is one active crew member; each column is a currency item. The columns are fixed:
ColumnRegulatory basis
Medical14 CFR Part 135 Subpart E — flight crewmember medical requirements
BFR14 CFR 61.56 — biennial flight review
IPC14 CFR 61.57(d) — instrument proficiency check
Type Rating14 CFR Part 61 Subpart H
Recurrent14 CFR Part 135 Subpart G — crewmember testing and checking
Night Ldg14 CFR 61.57(b) — recent night takeoff and landing requirements
Each cell is color-coded by status:
StatusColorCondition
CurrentGreenExpiration is more than 60 days away
Expiring soonYellowExpiration is within 60 days
ExpiredRedExpiration date has passed
Click any crew member row to open their individual crew profile, where you can review the full currency history, schedule renewal, and update records. To change a crew member’s status (Active, On Leave, Inactive) from this view, click the status indicator on their row. A popover lets you set the new status immediately — no need to navigate to the detail page.
Expired currency items block trip assignment at the Confirmed status. A crew member showing any red cell cannot be added to a leg that requires the expired item. Resolve the expiration on the crew detail page before assigning the member to a new trip.

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Duty Time Compliance

The Duty Time Compliance chart shows a stacked bar for each crew member in the current 7-day window. The lower segment (colored) shows hours already flown; the upper segment (grey) shows remaining capacity. A dashed red annotation line marks 34 hours — the weekly flight time limit under 14 CFR Part 135 Subpart F. Bars that reach or approach this line warrant close attention before adding that crew member to further operations. Reading the chart:
  • Bar height equals the crew member’s total weekly flight time so far, up to the 34-hour ceiling.
  • Grey cap is the remaining hours available. If the grey cap is small, that pilot has limited capacity for the rest of the week.
  • Bar above the annotation line indicates a limit breach — review the duty log on the individual crew detail page to confirm accuracy.
The chart shows up to 20 crew members, sorted by weekly hours descending so the most time-heavy pilots appear first.

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SmartScore Distribution

The SmartScore Distribution chart shows how many crew members fall into each score bracket:
BracketColorInterpretation
90 — 100GreenHigh safety performance — low concern
75 — 89BlueAbove average — routine monitoring
60 — 74AmberBelow average — review contributing factors
0 — 59RedLow performance — schedule targeted review
Each bar is labeled with the count of crew members in that bracket. The Avg SmartScore KPI card at the top of the page shows the fleet mean. SmartScore reflects a composite of experience, proficiency checks, incident history, and FOQA data. For the methodology, see SmartScore Methodology.

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Organization Fatigue Risk

The Organization Fatigue Risk section calculates a K-Score for every active crew member based on duty hours logged in the past 24 hours and 7 days, combined with estimated rest time since the last duty period. Three summary statistics appear above the table:
StatWhat it means
Avg K-ScoreFleet-wide mean fatigue score (higher = more fatigued)
High RiskCount of crew at High or Critical K-Score level
CriticalCount of crew at the Critical K-Score level — highlighted in red when non-zero
The table below lists every crew member with a duty record in the last 7 days, sorted by K-Score descending so the most fatigued pilots appear at the top:
ColumnDescription
Crew MemberFull name — click to open the crew profile
K-ScoreNumeric fatigue score (0 — 100+)
Risk LevelLow / Moderate / High / Critical
24h DutyFlight hours in the last 24 hours
7d DutyFlight hours in the last 7 days
K-Score is calculated per AC 120-103A (Fatigue Risk Management Systems). Crew with a Critical level should be reviewed before assignment to any new operation.
Crew members with no duty records in the last 7 days do not appear in the fatigue table. That is expected — it means no recent duty data is on record, not that they are necessarily well-rested.
The FRAT Trends chart shows the last 6 calendar months of Flight Risk Assessment Tool scores for your workspace. Two series are plotted:
  • Monthly Avg — the mean FRAT total score across all assessments submitted that month.
  • Peak Score — the highest individual FRAT score recorded that month.
Two threshold annotations mark the standard FRAT risk bands:
LineScoreMeaning
Caution5Operations at this level require a mitigation review before the flight.
High Risk7Operations above this level should not proceed without specific written authorization and risk mitigation in place.
A rising Monthly Avg trend over several months is a leading indicator of increasing systemic risk in your operation — consider whether staffing pressure, route complexity, or weather seasons are driving the change. Use this view alongside the safety SPIs on the Safety dashboard for a complete picture. For guidance on completing a FRAT assessment before a specific trip, see How to Conduct a FRAT.

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Upcoming Expirations

The Upcoming Expirations table lists every currency item expiring within the next 90 days across all active crew, sorted by days remaining ascending. The item closest to expiry appears first.
ColumnDescription
Crew MemberFull name — click the row or the profile icon to open the detail page.
Currency ItemThe certification or check (Medical, BFR, IPC, etc.).
ExpiresFormatted expiration date.
Days LeftCount of days remaining, shown as a color-coded label (green / yellow / red matching the status thresholds described above).
Up to 15 items are shown. To see all expirations across the roster, click View All Crew to navigate to the Crew Roster page.
Schedule renewal before a currency item enters the Expiring Soon window to avoid scheduling conflicts. The system blocks trip assignment for expired items — catching them at 60 days gives adequate lead time for medical examinations, simulator slots, and check rides. Automated 60-day expiration alerts are sent to the crew member and to users with crew.update permission.

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Pre-operation crew readiness check

Use the following sequence before any scheduled operation to confirm your crew is ready:
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Step 1: Check the Currency Matrix
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Scan for any red cells in the currency matrix. A red cell means an expired item — confirm with the crew member whether the item has been renewed and the record simply needs updating, or whether the renewal has not yet occurred.
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Step 2: Check duty time headroom
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On the Duty Time Compliance chart, verify that each crew member assigned to the upcoming operation has sufficient remaining hours under the 34-hour Part 135 weekly limit. Factor in the planned flight time plus any positioning legs.
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Step 3: Review K-Scores
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In the Organization Fatigue Risk table, check the K-Score for each assigned crew member. Anyone at High or Critical level should be assessed before the operation proceeds. Consider whether rest opportunities are available before the departure time.
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Step 4: Check the Upcoming Expirations table
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Confirm that no item for the assigned crew expires before the trip completes. An item that is current today but expires mid-trip may create a compliance issue depending on the certification type.
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Step 5: Drill into individual profiles if needed
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Click any crew member name in any panel to open their detail page. The profile includes the Currency tab (full certification history), the Duty Time tab (30-day bar chart and duty log), and the SmartScore tab (radar chart and contributing factors).

Manage Crew

Add crew members, manage certifications, and update individual records.

Conduct a FRAT

Complete a Flight Risk Assessment Tool assessment for a specific trip.

Use FOQA

Analyze flight data trends that feed into SmartScore and safety reporting.

SmartScore Methodology

How experience, proficiency, and FOQA data combine into a crew score.
Last modified on April 11, 2026