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This guide helps you create invoices, configure rate codes, manage contracts, and maintain customer accounts in the FBO module.
Who should read this: FBO managers, accounting staff, and billing coordinators.Prerequisites: The FBO module must be enabled. At least one customer account should exist for invoicing.
The FBO module must be enabled for your workspace. Contact your workspace administrator if you do not see the FBO section in the sidebar.

Create an Invoice

For the full list of invoice statuses and their transitions, see FBO Statuses.

Track overdue invoices

If you want to find unpaid invoices past their due date, filter the Invoices list by Overdue status.

Add a Rate Code

Create a Contract

For detailed contract management including billing frequencies, auto-renewal, and lifecycle handling, see Manage FBO Contracts.

Review Transactions

Navigate to FBO > Transactions to see all financial activity. If you need to correct a balance or account, create a manual adjustment transaction.
For transaction types, statuses, and payment method definitions, see FBO Statuses.

Add a Customer Account

FBO Point of Sale Reference

Complete field reference for orders, products, rate codes, and transactions.

FBO Statuses

Invoice statuses, contract statuses, and transaction statuses.

Use the FBO Point of Sale

Process orders, manage products, and operate tills.

Manage FBO Bookings

Create and manage bookings that generate billing activity.
Last modified on April 11, 2026