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This guide helps you use the FBO flight board to track aircraft movements, manage arrival and departure records, and coordinate service orders for each movement.
Who should read this: FBO managers, line service coordinators, ramp supervisors, and front desk staff responsible for tracking aircraft arrivals, departures, and on-ground activity.Prerequisites: No additional setup is required. The flight board is available as soon as the FBO module is enabled.
The FBO module must be enabled for your workspace. Contact your workspace administrator if you do not see the FBO section in the sidebar.
The Flight Board (FBO > Flight Board) provides a real-time view of all aircraft movements. Use the Arrivals and Departures tabs to focus on inbound or outbound traffic, or view all movements together on the main board.

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View the Flight Board

Navigate to FBO > Flight Board to see today’s aircraft movements. Each movement card shows:
  • Tail Number and Aircraft Type — the aircraft identity and category
  • Direction — inbound, outbound, or on ground
  • Status — confirmed, tentative, in progress, completed, delayed, or cancelled
  • ETA / ETD — estimated times of arrival or departure
  • Operator — the aircraft operator or management company
  • POB — persons on board
  • Parking — assigned parking location
  • VIP flag — highlighted for VIP aircraft
  • Customs — domestic or international customs status
Use the Arrivals and Departures sub-tabs to filter the board by direction.

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Add a Movement

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Step 1: Click New Movement
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Click New Movement in the flight board header.
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Step 2: Enter aircraft details
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Fill in the required fields:
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FieldDescriptionTail NumberThe aircraft registration (e.g., N12345). Required.Aircraft TypeAircraft type designator (e.g., C560, G650). Required.DirectionSelect Inbound, Outbound, or On Ground.Movement DateThe date of the movement.
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Step 3: Enter timing and routing
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  • ETA — estimated time of arrival (for inbound movements)
  • ETD — estimated time of departure (for outbound movements)
  • Origin — departure airport (for inbound movements)
  • Destination — arrival airport (for outbound movements)
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    Step 4: Add operator and passenger details (optional)
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  • Operator — the aircraft management company or owner
  • POB — persons on board count
  • Customs — set to “International” if customs clearance is required
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    Step 5: Assign parking (optional)
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    Select a parking position from the available spots.
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    Step 6: Save the movement
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    Click Save. The movement appears on the flight board in Confirmed status.

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    Update a Movement

    Open a movement from the flight board to update its details. Common updates include:
    • Status changes — advance from Confirmed to In Progress when the aircraft begins taxi, and to Completed when it arrives at the gate or departs
    • Actual times — record the actual arrival or departure time when the event occurs
    • Parking changes — reassign parking if the original spot becomes unavailable
    • Delay notation — set status to Delayed and update the ETA/ETD
    Movement statuses track the aircraft’s lifecycle at your facility. The full set of movement statuses is: confirmed, tentative, in_progress, completed, delayed, and cancelled.

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    Assign Service Orders to a Movement

    Each movement can have one or more service orders attached. See Manage FBO Ramp Services for the full service order workflow. From the flight board, you can quickly add services:
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    Step 1: Open the movement detail
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    Click a movement on the flight board to view its detail page.
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    Step 2: Add a service order
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    Click Add Service in the Services section. Select the service type (fuel, GPU, lavatory, de-icing, catering, detailing, or custom).
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    Step 3: Assign and track
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    Assign the service to a team member if needed. The service order status tracks independently from the movement status.

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    View the Activity Log

    Each movement has an activity timeline that records all events — arrival, departure, service updates, fuel orders, notes, and status changes. Open the movement detail and scroll to the Activity section to review the full history.

    Manage FBO Ramp Services

    Create and track service orders linked to flight board movements.

    Manage FBO Fuel Operations

    Process fuel orders for arriving and departing aircraft.

    FBO Statuses

    Movement statuses, service order statuses, and lifecycle transitions.

    Run FBO Reports

    Review daily movement counts and operational summaries in the EOD report.
    Last modified on April 11, 2026