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This guide helps you create and manage FBO contracts — hangar leases, tiedown agreements, fuel discount programs, and service packages — including billing terms, renewals, and lifecycle management.
Who should read this: FBO managers, accounting staff, and customer relationship coordinators responsible for negotiating, creating, and maintaining long-term customer agreements.Prerequisites: At least one customer account should exist. See Handle FBO Billing for customer account setup.
The FBO module must be enabled for your workspace. Contact your workspace administrator if you do not see the FBO section in the sidebar.
The contracts list page displays a Total Monthly Value summary at the top, showing the combined monthly revenue from all active contracts. Use this figure to forecast recurring revenue and identify when renewals are approaching.

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Create a New Contract

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Activate a Contract

Activate a contract only after both parties have agreed to the terms. Once active, billing begins according to the configured frequency and invoices are generated automatically.

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Handle Contract Expiration

If the contract has auto-renew enabled, it remains Active past its end date. If auto-renew is disabled, it transitions to Expired and billing stops. If you want to renew an expired contract, reach out to the customer and create a new agreement.

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Cancel a Contract

To cancel an active contract, open the contract detail and update its status to Cancelled. Enter a note explaining the reason for cancellation.
Cancelling a contract stops all future billing immediately. Any unbilled periods between the last invoice and the cancellation date should be handled with a final prorated invoice. See Handle FBO Billing for invoice creation.

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Track Contract Performance

If you want to review your contract portfolio, use the status tabs on the contracts list to filter by Active, Draft, Expired, or Cancelled. The Total Monthly Value above the table sums the monthly rates for all contracts in the current view.
For contract status definitions and lifecycle details, see FBO Statuses.

Handle FBO Billing

Create invoices, configure rate codes, and process payments related to contracts.

FBO Statuses

Contract statuses, invoice statuses, and billing lifecycle states.

Manage FBO Units

Configure the hangars and tiedowns referenced in lease contracts.

Manage FBO Customer Groups

Organize contract customers into groups for volume discounts and group billing.
Last modified on April 11, 2026