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This guide helps you create bookings for hangar and tiedown space, advance them through the reservation lifecycle, manage payments, and handle cancellations.
Who should read this: FBO managers, front desk staff, and reservation coordinators responsible for booking facility space and processing guest arrivals and departures.Prerequisites: At least one unit must be configured. See Manage FBO Units to set up your facility.
The FBO module must be enabled for your workspace. Contact your workspace administrator if you do not see the FBO section in the sidebar.
The Operations Center (FBO in the sidebar) provides an at-a-glance view of today’s movements, the booking pipeline, and revenue KPIs. Check the Next Arrivals & Departures card on the Operations Center before managing individual bookings to see what is coming in and out today.

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Create a New Booking

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Advance a Booking Through Its Lifecycle

For the full booking lifecycle and terminal states, see FBO Statuses.

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Update a Booking

From the booking detail page, you can adjust check-in and check-out dates, update guest counts, and add notes. Click Save after making changes.
For payment status definitions, transaction types, and field references, see FBO Statuses and FBO Point of Sale Reference.

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Cancel a Booking

Cancellation cannot be undone. If a guest decides to rebook after cancellation, you will need to create a new booking.

FBO Statuses

Complete reference for booking, payment, and unit statuses.

Manage FBO Units

Configure the hangars, tiedowns, and ramp spaces that bookings reference.

Handle FBO Billing

Manage invoices, rates, and financial transactions.

Set Up Your FBO

End-to-end tutorial for configuring your FBO from scratch.
Last modified on April 11, 2026