How to Use Operations Analytics

By the end of this guide, you will have interpreted KPI cards, navigated sub-tabs for fleet, crew, and financial data, identified anomalies, and run free-form queries against your operational data.

The Operations module must be enabled for your workspace. You also need the appropriate operations permissions. Contact your workspace administrator if you cannot access these features.

You need any ops access role. Financial charts additionally require the accounting.read permission and financial access.

Navigate to Analytics

Open the Operations sidebar and click Analytics under the Analytics & Reports group. Breadcrumb path: Ops > Analytics The landing page is the operations dashboard. Six sub-tabs are accessible from the navigation cards in the middle of the page: Fleet Utilization, Crew Analytics, Financial, Customers, Route Profitability, and Data Explorer.

Set the date range

The date range tabs at the top of the dashboard control all charts and KPI calculations on the landing page. Sub-tabs have their own independent date range controls with the same options.

Option	Window
7 Days	Rolling last 7 days
30 Days	Rolling last 30 days (default)
90 Days	Rolling last 90 days
1 Year	Rolling last 365 days

The selected range is appended to the URL as ?range=30d (or 7d, 90d, 365d). You can bookmark a URL with a specific range to return to the same view.

For monthly operational reviews, use 30 Days. For year-end performance presentations, use 1 Year.

KPI cards

Six KPI cards appear at the top of the dashboard. Each card shows the current value for the selected date range, a sparkline trend, and a delta badge comparing the current period to the equivalent prior period.

KPI	What it measures	Delta behavior
Total Flights	Count of all trips departing in the period	Up is positive
Flight Hours	Sum of block time across all trip legs	Up is positive
On-Time %	Percentage of completed and active trips vs. total	Up is positive
Fleet Utilization	Average block hours per aircraft per day	Up is positive
Dispatch Reliability	Completed trips as a share of completed + cancelled	Up is positive
Open Squawks	Current count of open discrepancies (point-in-time snapshot)	No delta — squawks are not date-ranged

The delta badge shows percentage change from the prior period of equal length. A green badge means improvement; red means decline. The Open Squawks card has no delta because it reflects the current state of the maintenance log, not a time-bounded count.

KPI cards reflect data as of page load. Refresh the page to pick up trips or discrepancies entered since your last visit.

If any of the following conditions exist when the page loads, a red alert banner appears above the KPI cards:

One or more critical anomalies detected by the anomaly engine.
One or more crew members with an expired currency item.
One or more maintenance due items in Overdue status.

The banner includes action buttons — Review Crew and Due Items — that navigate directly to the relevant module for resolution.

Sub-tabs

The six navigation cards below the KPI strip link to dedicated sub-tab pages. Each sub-tab has its own date range selector and a full-page set of charts.

Fleet Utilization

Path: Ops > Analytics > Fleet Utilization Tracks how intensively each aircraft is being used across the selected period.

Section	Content
KPI strip	Total hours, average utilization rate (h/ac/day), total flights, revenue per block hour
Hours by aircraft	Bar chart comparing block hours across tail numbers
Daily utilization trend	Area chart of total fleet hours by day
Deadhead ratio	Per-aircraft ratio of non-revenue legs to total legs
Aircraft comparison table	Registration, make/model, hours, flights, revenue, deadhead legs

Use this tab to identify underutilized aircraft, compare scheduling patterns across the fleet, and spot revenue-per-hour outliers. In accordance with 14 CFR 5.71, utilization metrics contribute to safety performance monitoring by surfacing aircraft that may be accumulating unusual operating patterns.

Crew Analytics

Path: Ops > Analytics > Crew Analytics Covers crew duty compliance, currency expiration status, and per-crew flight hours. This tab is governed by 14 CFR Part 135 Subpart F (Flight Time and Duty Limitations) and 14 CFR 5.71.

Section	Content
KPI strip	Total crew members, average weekly hours, currency compliance rate
Duty compliance table	Per-crew rolling 7-day flight time vs. Part 135 limits
Currency status panel	Each crew member’s currency items with status badges (Current, Due Soon, Expired)
Weekly hours trend	Stacked area chart of hours per crew member over time

The duty compliance display uses a rolling 7-day window regardless of the date range you select. This reflects the way 14 CFR Part 135 Subpart F limits are calculated operationally.

Currency status badges use the following color scheme:

Badge	Meaning
Current	Item is valid and not approaching expiration
Due Soon	Expiration is within the warning window
Expired	Item has lapsed — crew member may not be legal to fly this item

Financial

Path: Ops > Analytics > Financial Tracks cost trends, revenue performance, and profitability across the fleet. Requires the accounting.read permission and financial access enabled for your role.

Section	Content
KPI strip	Total revenue, total costs, net margin, revenue per block hour
Revenue vs. costs trend	Dual-axis area chart by day
Cost breakdown	Stacked bar chart: fuel, landing fees, handling, crew, catering, other
Revenue by aircraft	Bar chart comparing revenue generated per tail number
Monthly P&L summary	Table of revenue, cost categories, and net per calendar month

Cost categories map directly to the trip estimate fields populated during trip planning. Ensure trip estimates are completed for accurate financial analytics.

Customers

Path: Ops > Analytics > Customers Summarizes charter revenue and trip frequency by customer (passenger or organization).

Section	Content
Top customers by revenue	Ranked list with total spend and trip count
Trip frequency trend	Chart showing trip volume per customer over time
Customer segment breakdown	Charter vs. owner usage split

Route Profitability

Path: Ops > Analytics > Route Profitability Analyzes the most-flown city-pair routes and their on-time performance. Use this tab to identify high-frequency routes suitable for standardization and low-performing routes with chronic delays.

Section	Content
Popular routes	Ranked list of origin-destination pairs by flight count
OTP by route	On-time percentage per route
Revenue per route	Estimated revenue generated per city pair

Data Explorer

Path: Ops > Analytics > Data Explorer The Data Explorer loads the last 90 days of operational data — trips, trip legs, trip estimates, aircraft, and crew — into an in-browser SQL engine. You write SQL directly in the editor; queries run entirely in your browser with no server roundtrips. Available data sets:

Data Set	Key Fields
Trips	Trip number, status, origin, destination, departure time, arrival time, aircraft
Trip Legs	Trip reference, origin, destination, departure time, arrival time, block time, flight time
Trip Estimates	Cost and revenue estimate fields per trip
Aircraft	Registration, make, model, status
Crew Members	Crew roster with role

The query engine supports standard SQL including window functions, CTEs, and aggregate expressions. For example, to compute average block time by route:

SELECT origin, destination,
       ROUND(AVG(block_time), 2) AS avg_block_hours,
       COUNT(*) AS leg_count
FROM trip_legs
GROUP BY origin, destination
ORDER BY leg_count DESC;

Anomaly detection panel

The anomaly detection panel appears in the right column of the landing page, below the maintenance card. It surfaces automated flags computed from the loaded data when the page is requested. Anomalies are categorized by severity.

Severity	Color	Meaning
Critical	Red	Requires immediate attention — also triggers the alert banner
Warning	Orange	Warrants review before the next scheduling cycle
Info	Blue	Notable trend worth monitoring

Current anomaly checks include:

Aircraft with zero flight hours in the period (possible AOG or scheduling gap).
OTP below a threshold indicating systemic departure delay patterns.
Crew members approaching or exceeding rolling duty hour limits under 14 CFR Part 135 Subpart F.
Maintenance due items in overdue status.
Abnormal cost spikes in the daily cost trend.

Anomalies are computed at page load from the same data that populates the dashboard. They are not persistent alerts — refresh the page to re-evaluate.

AI insights panel

If AI-generated insights are available for your workspace, an insights panel appears above the natural-language query card. Each insight card shows a category, severity, title, description, and a metric or action link. Dismiss an insight by clicking the X on its card. Dismissed insights do not reappear unless regenerated by a new analysis run.

Ask Copilot (natural-language queries)

The Ask Copilot card on the landing page lets you ask free-form questions about your operational data in plain English. The question is sent to the AI service, which generates a response drawing on your workspace data. Examples of effective questions:

“Which aircraft had the most flight hours last month?”
“Show me crew members with currency items expiring in the next 30 days.”
“What was our average cost per flight hour in Q1?”

The natural-language query feature must be enabled for your environment. It is available in production by default.

Export charts and data

The Analytics landing page and sub-tabs do not have a dedicated export button for chart images, but you can export underlying data as follows:

Data Explorer: Click Export CSV after running any query.
Reports: Use the Export menu in the Reports hub (see How to Run Operational Reports).

For chart images, use your browser’s built-in screenshot capability or a screen-capture tool.

How to Run Operational Reports

Generate and export point-in-time reports for fleet, crew, financial, and maintenance data.

Manage Crew

Update crew currency items and duty records that feed the Crew Analytics tab.

Track Due Items

Resolve overdue maintenance items that trigger anomaly alerts on the Analytics dashboard.

Create a Trip

Complete trip estimates to ensure financial analytics reflect accurate cost and revenue data.

Safety Management

Flight Operations

FBO Management

Maintenance

Customer Portal

Administration

Navigate to Analytics

Set the date range

KPI cards

Critical alert banner

Sub-tabs

Fleet Utilization

Crew Analytics

Financial

Customers

Route Profitability

Data Explorer

Anomaly detection panel

AI insights panel

Ask Copilot (natural-language queries)

Export charts and data

How to Run Operational Reports

Manage Crew

Track Due Items

Create a Trip

​Navigate to Analytics

​Set the date range

​KPI cards

​Critical alert banner

​Sub-tabs

​Fleet Utilization

​Crew Analytics

​Financial

​Customers

​Route Profitability

​Data Explorer

​Anomaly detection panel

​AI insights panel

​Ask Copilot (natural-language queries)

​Export charts and data

​Related

How to Run Operational Reports

Manage Crew

Track Due Items

Create a Trip

Navigate to Analytics

Set the date range

KPI cards

Critical alert banner

Sub-tabs

Fleet Utilization

Crew Analytics

Financial

Customers

Route Profitability

Data Explorer

Anomaly detection panel

AI insights panel

Ask Copilot (natural-language queries)

Export charts and data

Related