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This guide explains how to create and manage departments to organize your team members within your PlaneConnection workspace.
This feature requires administrator or workspace owner permissions. Changes made here affect all users in your workspace.
Who should read this: Workspace administrators who need to organize team members into operational groups such as flight ops, maintenance, safety, and administration.Prerequisites: Admin or Account Owner role.

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Why use departments

Departments help you:
  • Organize your team — group members by function (flight operations, maintenance, safety, dispatch, administration).
  • Visualize structure — see your organizational hierarchy on the org chart.
  • Route notifications — direct safety reports, maintenance items, and other notifications to the relevant department.
  • Filter reports — run reports scoped to specific departments.

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Create a department

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Go to Settings > Departments. This page lists all existing departments.
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Click New Department
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Click the New Department button.
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Enter department details
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FieldDescriptionNameDepartment name (e.g., “Flight Operations,” “Maintenance,” “Safety”).DescriptionOptional description of the department’s function.ParentOptional parent department for hierarchical structure.ManagerSelect the department head from your workspace members.
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Save the department
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Click Save. The department appears in the department list and on the org chart.

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Assign members to departments

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Open a department
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Click a department name to open its detail page.
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Add members
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Click Add Members and select team members from the workspace member list. You can add multiple members at once.
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Set department roles
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Each member within a department can have a department-level role:
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RoleDescriptionManagerDepartment head with oversight responsibilities.MemberStandard department member.

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Edit a department

  1. Navigate to Settings > Departments and click the department.
  2. Update the name, description, parent, or manager.
  3. Click Save.

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View the org chart

Navigate to Settings > Org Chart to see a visual representation of your department hierarchy. The org chart shows:
  • Department names and their parent-child relationships
  • Department managers
  • Member count per department
The org chart is useful during audits and compliance reviews to demonstrate your organizational structure and reporting lines, as required by 14 CFR Part 119 management personnel designations.

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Remove a department

  1. Navigate to Settings > Departments and click the department.
  2. Click Delete Department.
  3. Confirm the deletion.
Deleting a department does not remove the members from your workspace. They remain as workspace members but are no longer associated with the deleted department. Reassign them to another department if needed.

Manage Users and Roles

Invite and manage workspace members.

User Roles Reference

All platform roles and capabilities.

Configure Workspace

General workspace configuration.
Last modified on April 11, 2026