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By the end of this guide, you will have used the Dispatch Board to assign trips to aircraft, manage the trip queue, and track fleet status with drag-and-drop.
The Operations module must be enabled for your workspace. You also need the appropriate operations permissions. Contact your workspace administrator if you cannot access these features.
You need the dispatch.read permission. For scheduling actions, you also need dispatch.update.

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Prerequisites

  • At least one aircraft registered in your fleet.
  • Trips created and assigned to aircraft.
Open the Operations sidebar and click Dispatch under the Operations group. The Dispatch Board loads with the breadcrumb path Ops > Dispatch > Board. The page header includes a Refresh button and a New Trip button. You can also reach the board from the Command Center dashboard by clicking Dispatch Board in the Quick Actions card.

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Read the aircraft card grid

The Dispatch Board displays a grid of aircraft cards — one per aircraft. Each card shows the tail number, make/model, location, hours to next inspection, current trip assignment, and assigned crew. Card borders are color-coded by aircraft status. For status definitions, see Aircraft Statuses.

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Assign trips with drag and drop

The Trip Queue card below the aircraft grid shows trips organized into tabs:
  • Unassigned — Trips without an aircraft assignment.
  • Today — All trips scheduled for today.
  • This Week — All trips within the current week.
Each trip in the queue displays as a compact, draggable card showing the route, date, passenger count, and trip type. To assign a trip to an aircraft:
  1. Locate the trip in the Trip Queue.
  2. Drag the trip card onto the target aircraft card in the grid.
  3. The system validates the assignment (checks for conflicts, aircraft availability, and crew scheduling).
  4. If valid, the trip is assigned and the aircraft card updates to show the new assignment.
If the assignment causes a scheduling conflict (double-booking, maintenance overlap, or crew duty time violation), a conflict alert dialog appears. You must resolve the conflict before the assignment is confirmed.

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Dispatch Dashboard (separate page)

The Dispatch Dashboard is a distinct page from the Dispatch Board. Once trips are assigned and in motion, use the Dispatch Dashboard for situational awareness: it provides a live fleet map, KPI counters, today’s flights table with status transitions, weather conditions, and crew conflict detection.

Use the Dispatch Dashboard

Monitor active flights, fleet status, weather, and crew conflicts from the real-time dispatcher workstation.

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Monitor active flights

Aircraft with active flights appear with an In Flight status indicator. When tracking integrations (SatCom Direct, ADS-B) are configured, the In-Flight Display page (accessible from In-Flight in the sidebar) shows:
  • An interactive flight map with aircraft position markers, route lines, and airport markers.
  • Flight detail cards for each active aircraft showing altitude, speed, heading, ETA, and a progress bar indicating trip completion.
The in-flight display auto-refreshes every 30 seconds.

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Track recent activity

The Recent Activity card on the Dispatch Board shows a timeline of the last 10 dispatch actions, such as:
  • “Trip TRP-0287 released to Capt. Martinez” with timestamp.
  • “N456PC status changed to maintenance” with timestamp.
This provides a quick audit trail of dispatch operations.

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Quick-schedule a trip

Click New Trip in the page header of the Dispatch Board to open the trip creation wizard. See How to Create a Trip for the full walkthrough.

Use the Dispatch Dashboard

Monitor active flights, KPIs, weather, and crew conflicts from the real-time dispatcher workstation.

Create a Trip

Full walkthrough of the trip creation wizard.

Aircraft Statuses

What each aircraft status means for dispatch availability.

Trip Statuses

Trip lifecycle and transition rules.

Track Due Items

Monitor maintenance items from the dispatch view.
Last modified on April 11, 2026