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The Operations module must be enabled for your workspace. You also need the appropriate operations permissions. Contact your workspace administrator if you cannot access these features.
By the end of this guide, you will have created maintenance work orders, assigned them to technicians, tracked their progress, and completed the verification and sign-off process.

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View work orders

Navigate to Ops > Work Orders to see all maintenance work orders. The list shows each work order with its number, aircraft, title, assigned technician, priority, status, and due date. Use the filters to narrow by status, aircraft, or priority.

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Create a new work order

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Assign a technician

  1. Open the work order detail page.
  2. Click the Assign field and select the technician from the crew roster.
  3. The technician receives a notification and the work order appears on their task list.
You can assign multiple technicians to a work order if the job requires a team. The primary assignee is responsible for completion and sign-off.

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Track work order progress

Work orders move through the following statuses: Technicians update the status as work progresses. Each status change is timestamped in the work order history.

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Edit a work order

  1. Navigate to Ops > Work Orders and click the work order row.
  2. Click Edit to modify details, add task steps, or update parts.
  3. Click Save.
Editing a work order that is already In Progress triggers a notification to the assigned technician. Avoid making changes that could conflict with work already underway without coordinating with the technician.

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Verify and sign off

For work requiring an Inspection Authorization (IA) sign-off under 14 CFR 43.3, the verifying user must have IA credentials recorded in their crew profile. The system validates this before allowing sign-off on applicable work order types.

Manage Discrepancies

Discrepancy tracking and MEL items related to work orders.

Track Due Items

Due items can trigger work order creation.

Manage Aircraft

Work order completion updates aircraft maintenance records.
Last modified on April 11, 2026