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By following this guide, you will create reusable work order templates for common maintenance tasks, manage template categories, use templates to quickly generate new work orders, and maintain system-provided templates for standard inspections.
Who should read this: Directors of maintenance, maintenance planners, and maintenance controllers who want to standardize recurring work and reduce work order creation time.Required permission: maintenance_ops — read to view templates, update to create and modify custom templates. System templates (built-in) cannot be deleted.Regulatory basis: 14 CFR Part 43 Appendix D defines the scope and detail of items to be included in annual and 100-hour inspections. Templates help ensure that required inspection items are consistently included in every work order, supporting compliance with 14 CFR 135 Subpart J maintenance program requirements.

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The Templates List

Navigate to Maintenance > WO Templates to see all available templates. The list shows:
ColumnDescription
NameTemplate name (e.g., “100-Hour Inspection”)
CategoryInspection, AD, Engine, Avionics, or Airframe
Aircraft TypeSpecific aircraft type (blank = all types)
Est. HoursEstimated labor hours for the task
PriorityDefault priority: Routine, Urgent, or AOG
SystemBadge indicating system-provided vs. custom template
ItemsNumber of pre-defined line items
System templates (marked with a shield badge) are built-in templates that cannot be deleted. They can be duplicated and customized as needed.

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Create a Template

1
Open the new template form
2
From the Templates page, click New Template.
3
Enter template details
4
  • Name — Descriptive name (e.g., “Annual Inspection — King Air 350”, “Phase 1 Check”)
  • Description — Detailed scope of work that will be pre-populated on work orders
  • Category — Inspection, AD, Engine, Avionics, or Airframe
  • Aircraft Type — Optionally restrict this template to a specific aircraft type. Leave blank to make it available for all aircraft.
  • Estimated Hours — Standard labor hours for this task
  • Priority — Default priority level: Routine, Urgent, or AOG
    • 5
    Add template line items
    6
    Click Add Item to pre-define parts and materials commonly needed for this task. Each item includes:
    7
  • Description — What the item is
  • Part Number — Manufacturer part number (optional)
  • Quantity — Standard quantity used
  • Estimated Cost — Approximate cost per unit
    • 8
    Items are stored as a JSON array on the template and are automatically copied to any work order created from this template.
    9
    For complex inspections, create comprehensive item lists that cover all required inspection areas per 14 CFR 43 Appendix D. This ensures technicians have a consistent checklist and parts list for every inspection of that type.
    10
    Save the template
    11
    Click Save. The template appears in the list and is immediately available for use.

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    Create a Work Order from a Template

    1
    Open the work order creation form
    2
    Navigate to Maintenance > Work Orders and click New Work Order.
    3
    Select a template
    4
    Click From Template and choose from the available templates. Templates are filtered by category and aircraft type (if the aircraft is already selected).
    5
    Review pre-populated fields
    6
    The work order form is pre-populated with:
    7
  • Title and description from the template
  • Estimated hours
  • Priority level
  • All template line items added to the work order items
    • 8
    Customize as needed
    9
    Adjust any pre-populated values for the specific work order. Add or remove line items, change the description, or adjust the estimated hours.
    10
    Complete the work order
    11
    Fill in the remaining required fields (aircraft, assigned technician, scheduling dates) and create the work order as normal.

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    Edit a Template

    Open any custom template and click Edit to modify its details, items, or metadata. Changes to a template do not affect work orders already created from it — templates are copied at creation time, not linked.

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    Duplicate a Template

    To create a variant of an existing template (including system templates):
    1. Open the template
    2. Click Duplicate
    3. A new template is created with all the same details, prefixed with “Copy of”
    4. Edit the duplicate to customize it for your needs
    Duplicating system templates is the recommended way to create organization-specific versions of standard inspections. Keep the system template as a reference and use your customized copy for day-to-day work order creation.

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    Template Categories

    CategoryTypical templates
    Inspection100-Hour, Annual, Phase checks, Progressive inspections
    ADCommon AD compliance work packages
    EngineHot section inspections, engine changes, borescope inspections
    AvionicsAvionics upgrades, transponder checks, RVSM recertification
    AirframeGear overhauls, structural inspections, paint and interior

    Manage Work Orders

    Create work orders using templates for consistent execution.

    Manage Due Items

    Link due items to templated work orders for recurring tasks.

    Maintenance Billing

    Template estimated hours feed into billing estimates.

    Compliance Dashboard

    Ensure all required inspections use approved templates.
    Last modified on April 5, 2026