The FBO module must be enabled for your workspace. Contact your workspace administrator if you do
not see the FBO section in the sidebar.
Till management requires the FBO Manager or Admin role. Front desk staff can open and
close their assigned till but cannot create new tills or modify till settings.
Create a New Till
Open a Shift
Process Transactions During a Shift
While the till is open, all cash transactions processed through the POS update the till’s running balance. The till detail page shows:- Opening balance — the amount the till was opened with.
- Cash received — total cash payments collected during the shift.
- Cash paid out — total cash refunds issued during the shift.
- Expected balance — calculated as: opening balance + cash received - cash paid out.
- Transaction count — number of transactions processed on this till.
Close a Shift and Reconcile
View Till History
Navigate to FBO > Tills and select a till to view its shift history. Each past shift shows:- Shift date and operator.
- Opening and closing balances.
- Variance amount and notes.
- Transaction count and total volume.
Related
Use the FBO Point of Sale
Process orders and manage the POS workflow.
FBO POS Reference
POS data structures, payment methods, and product catalog.
Run FBO Reports
End-of-day and financial reports that include till reconciliation.
FBO Statuses
Till statuses and lifecycle transitions.